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ConSol is the leading provider of Contact/Call Center Services and Customer Management Solutions in Nigeria. We provide career opportunities for aspiring call center professionals.
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MIS/Business Systems Analyst
Company Name |
ConSol Limited |
|
Contract Type |
Full |
|
Job Location |
Oshodi - Lagos |
|
Posted |
2018-01-16 01:07:35 |
|
Gender Preference |
None |
|
Job Description |
- Determines
operational objectives by studying business functions; gathering
information; evaluating output requirements and formats.
- Designs
new computer programs by analyzing requirements; constructing workflow
charts and diagrams; studying system capabilities; writing specifications.
- Improves
systems by studying current practices; designing modifications.
- Recommends
controls by identifying problems; writing improved procedures.
- Defines
project requirements by identifying project milestones, phases, and
elements; forming project team; establishing project budget.
- Monitors
project progress by tracking activity; resolving problems; publishing
progress reports; recommending actions.
- Maintains
system protocols by writing and updating procedures.
- Provides
references for users by writing and maintaining user documentation;
providing help desk support; training users.
- Maintains
user confidence and protects operations by keeping information
confidential.
- Prepares
technical reports by collecting, analyzing, and summarizing information
and trends.
- Maintains
professional and technical knowledge by attending educational workshops;
reviewing professional publications; establishing personal networks;
benchmarking state-of-the-art practices; participating in professional
societies.
- Contributes
to team effort by accomplishing related results as needed.
|
|
Job Requirements |
bachelor/graduate |
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