We provide both inbound & outbound contact centre services to help you engage, satisfy and retain your customers. Our inbound and outbound contact centre services are unique because:
- We have multiple channels via which we serve your customers e.g. telephone, email, social media, web, etc)
- Our carefully selected and trained agents speak different languages (e.g. English, Pidgin English, Yoruba, Igbo, Hausa, etc)
- Based on your specific business needs, we offer the following bespoke offerings
- In-Source contact centre service. We can set up your contact centre
- Out-Source contact centre service. We can setup your contact centre at our state of the art Contact Centre facility
Our services support but are not limited to the following business processes:
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