Jobs & Placement | Candidates | Job Application
ConSol is the leading provider of Contact/Call Center Services and Customer Management Solutions in Nigeria. We provide career opportunities for aspiring call center professionals.
Related Jobs
Swahili Speaking Contact Centre Agent
Apply Now
Industrial Training (IT) Placement - Customer Service Representatives
Apply Now
Hausa Speaking Customer Service Representatives
Apply Now
Igbo Speaking (Central Igbo) Customer Service Representatives
Apply Now
Yoruba Speaking Customer Service Representative
Apply Now
INFORMATION SYSTEMS MANAGER
Company Name |
ConSol Limited |
|
Contract Type |
Contract |
|
Job Location |
OSHODI, LAGOS |
|
Posted |
2020-03-10 03:19:10 |
|
Gender Preference |
None |
|
Job Description |
• Assist in the management team, make a constructive and effective contribution to the formulation of the Company’s key business and service objectives, formulate and progress information systems strategies that allow the company to achieve its objectives.
• Manage the Information Systems Department, ensuring delivery of appropriate services, support and informing users and management of Service Level Agreements (SLAs).
• Ensure optimal utilization of information system resources at all times.
• Determine the most appropriate design, integration of solutions into existing infrastructure to support the business, taking into account prevailing best practices and technologies.
• Identify and prioritize ongoing departmental deliverables.
• Contribute, manage and ensure adherence to the company’s information systems policy – change management, security access and system administration and operation.
• Contribute to the preparation of departmental capital and operational budgets towards annual operating and or business plans.
• Manage departmental capital and operational expenditure in line with approved budget.
• Oversee provision of end-user support services, including service/helpdesk and associated technical support services.
• Contribute to the negotiation and administration of vendor/supplier, service agreements and contracts.
• Identify and plan departmental staffing/resource requirements in line with approved business plan budget with the support of the Human Resources department.
Conduct Employee appraisals in line with the Performance Management Policy/handbook. |
|
Job Requirements |
bachelor/graduate |
Related Jobs
Swahili Speaking Contact Centre Agent
Apply Now
Industrial Training (IT) Placement - Customer Service Representatives
Apply Now
Hausa Speaking Customer Service Representatives
Apply Now
Igbo Speaking (Central Igbo) Customer Service Representatives
Apply Now
Yoruba Speaking Customer Service Representative
Apply Now