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Assist in the management team, make a constructive and effective contribution to the formulation of the Company’s key business and service objectives, formulate and progress information systems strategies that allow the company to achieve its objectives.

Manage the Information Systems Department, ensuring delivery of appropriate services, support and informing users and management of Service Level Agreements (SLAs).

Ensure optimal utilization of information system resources at all times.

Determine the most appropriate  design, integration of solutions into existing infrastructure to support the business, taking into account prevailing best practices and technologies.

Identify and prioritize ongoing departmental deliverables.

Contribute, manage and ensure adherence to the company’s information systems policy – change management, security access and system administration and operation.

Contribute to the preparation of departmental capital and operational budgets towards annual operating and or business plans.

Manage departmental capital and operational expenditure in line with approved budget.

Oversee provision of end-user support services, including service/helpdesk and associated technical support services.

Contribute to the negotiation and administration of vendor/supplier, service agreements and contracts.

Identify and plan departmental staffing/resource requirements in line with approved business plan budget with the support of the Human Resources department.