Jobs & Placement | Candidates | Job Application
ConSol is the leading provider of Contact/Call Center Services and Customer Management Solutions in Nigeria. We provide career opportunities for aspiring call center professionals.
Nurses as Customer Service Representatives
| Company Name |
|---|
| ConSol Limited |
|
| Contract Type |
|---|
| Full |
|
| Job Location |
|---|
| Oshodi |
|
| Posted |
|---|
| 2017-10-24 23:17:57 |
|
| Gender Preference |
|---|
| None |
|
| Job Description |
|---|
- Handle customer complaints or enquiries via telephone, emails or text messages.
€- Provide customers with needed information and support
- Make outbound calls.
- Receive inbound calls
- Ensure that customers/callers are satisfied.
- Gather information from customers..
- Consistently ensure call(outbound/inbound) quality
- Contributes to team effort by accomplishing related results as needed.
- Exhibiting competent product Knowledge.
- Promote good listening skills.
- Manage length of calls.
- Utilize computer technology to handle high volume of calls
- Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction
- Adherence to call script and call centre policies.
- Compile reports.
|
|
| Job Requirements |
|---|
| bachelor/graduate |
