System Integration
- System Integration
AltiGen Call Centre Management System – ConSol is the exclusive value added reseller of AltiGen Corporate Communication and Call Centre Management Systems in Nigeria.
AltiGen Communications, Inc. (NASDAQ: ATGN) is a leader and market innovator in Voice over Internet Protocol (VoIP) telephone systems. AltiGen's systems are designed with an open architecture, built on industry standard Intel™ based servers, SIP™ compliant phones, and Microsoft Windows™based IP applications.
This adherence to widely used standards allows AltiGen solutions to both integrate with and leverage a company's existing technology investment. AltiGen's award winning, integrated IP applications suite provides customers with a complete business communications solution. Voicemail, Unified Messaging, Automatic Call Distribution, Call Recording, Call Activity Reporting, and Mobility solutions take advantage of the convergence of voice and data communications to achieve superior business results.
The AltiGen Call Centre Solution is a robust all-in-one box solution with advantages such as its ease of administration and lower total cost of ownership (TCO). ConSol uses AltiGen to power its BPO contact centre and has deployed AltiGen for a number of blue chip clients in Nigeria. Today the AltiGen call centre management system deployed by ConSol on behalf of the Lagos State Government, powers Nigeria's first ever emergency services contact centre.


