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Request for Quotation

A - SERVICE REQUEST CHECKLIST
I am interested in IPBX Pictures In-house contact center Enterprise Solutions
Contact center and customer service training Consulting
2. My product/service requirements include
Data Center CRM Implementation Training
Call Center Altigen - IPBX
   
B - CALL CENTER CHECKLIST
1. Call center specifications  
Company Name
Contact center required In-house  Outsource  Public Call Management
Call Service Type Inbound   Outbound     Both   
Outbound Campaign Telemarketing  Customer Validation  Customer Retention Other
Number of Agents seats required: 
Number of Q/A supervisors required
Number of call center services required
Number of supervisors required
Number of call center managers required
Project duration (months)
Working hours 8am - 5pm: Mon - Fri   Mon - Sun   24/7 
  9am - 6pm: Monday - Friday   Monday - Sunday   
  Outside office hours: (pls specify).
 
C - HARDWARE SPECIFICATONS (TICK REQUIRED)