About Contact Solutions Limited
Contact Solutions Limited, trading as ConSol, is the leading provider of Contact Centre services and Customer Management Solutions in Nigeria. At Consol, we combine specialist knowledge and expertise with solid execution capabilities to deliver customer management solutions to drive sales growth, efficient customer services and optimized back office operations. ConSol is setup to create value by;
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providing premium contact centre services with the aim of improving customer satisfaction while reducing costs
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promoting increased profitability in organisations through world-class inbound and outbound contact centre business processes
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reducing total cost of ownership (TCO) of core customer service function by efficient process management
- serving a wide spectrum of businesses with our extensive portfolio of products and services and provide solutions that exceed the expectations of our customers.
If your customers have a strategic importance in your company and are one of your company's most valuable assets, if you aim to hear the voice of your customers, to listen to their needs and create loyalty by developing mechanisms for responding to such needs, and increase your revenues, and if you believe that "differentiation" from your competitors can be realized by providing "value" to your customers, then we can achieve something for you.
With our experience, we are able to provide customer management solutions focused on delivering high customer satisfaction, higher return on investment and lower TCO.
